Honeywell VoyagerGS 9590 Guide de l'utilisateur télécharger pdf (Page 31)

TROUBLESHOOTING GUIDE

The following guide is for reference purposes only. Contact a Metrologic

representative at 1-800-ID-Metro or 1-800-436-3876 to preserve the limited

warranty terms.

Symptoms Possible Causes Solution

All Interfaces

No power is being

supplied to the unit.

Check the transformer, the outlet

and power strip. Make sure the

cable is plugged into the unit.

The unit has no

LEDs, beep, or

laser.

No power is being

supplied to the unit

from host.

Some host systems cannot supply

enough current to power Voyager.

A power supply may be needed.

The host and

scanner are not set

to the same

communication

protocol.

Set the host and scanner to the

same communication protocol.

At power up, the

unit beeps 3 times.

There is a non-volatile

RAM failure.

Contact a Metrologic service

representative.

At power up, the

unit emits a razz

tone and the blue

LED flashes.

The unit has

experienced a

VLD failure.

At power up, the

unit emits a razz

tone and both

LEDs flash.

The unit has

experienced a

flipper/motor failure.

Contact a Metrologic service

representative.

The unit scans,

communicates, and

beeps twice.

The same symbol

timeout is set too

short.

Adjust the same symbol timeout for

a longer time.

The unit powers up,

but does not beep.

The beeper may be

disabled or no tone

has been selected.

Enable beeper and select a tone.

The unit powers up,

but does not scan

and/or beep.

The unit is trying to

scan a particular

symbology that is

not enabled.

UPC/EAN, Code 39, interleaved 2 of

5, Code 93, Code 128 and Codabar

are enabled by default. Verify that

the type of bar code being read has

been selected.

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Honeywell VoyagerGS 9590 Guide de l'utilisateur Page 31

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